Privacy Policy
Thank you for using MagicLab AI (referred to as "we," "our app," or "the Service"). We understand the importance of privacy to you and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information Collection
1.1 Types of Information We Collect
Personal Information
- Account Information: When you create an account, we may collect anonymous user ID, email address (if applicable)
- Subscription Information: If you purchase a subscription, we collect subscription status, purchase records, and transaction information
Content Information
- Photos and Videos: When you use features of our app (such as Face Dance, Age Morph), photos and videos you upload will be temporarily stored and processed
- Generated Content: We may store content generated using our AI features
Technical Information
- Device Information: Device model, operating system version, unique device identifiers (IDFA, IDFV, ADID, etc.)
- Usage Data: App usage statistics, feature usage frequency, error logs
- Network Information: IP address, network type, connection status
- Attribution Information: Advertising attribution data collected through Adjust SDK (such as campaign ID, network source, creative name, etc.) for analyzing user sources and optimizing marketing effectiveness
Payment Information
- Transaction Data: Purchases and subscription transactions through Apple App Store (we do not directly process your payment card information; all payments are handled by Apple)
1.2 How We Collect Information
- Information You Provide: When you upload photos, create an account, or contact us
- Automatic Collection: Technical information and usage data automatically collected during app use
- Third-Party Services: Through third-party service providers such as Apple App Store, Supabase, and Adjust (analytics and attribution services)
2. Information Use
We use the collected information for the following purposes:
2.1 Service Provision
- Process and generate AI content you request
- Manage your account and subscriptions
- Provide customer support
2.2 Service Improvement
- Analyze usage to improve app functionality and user experience
- Fix errors and performance issues
- Develop new features
2.3 Communication
- Send service-related notifications (such as subscription status changes)
- Respond to your inquiries and requests
- Provide important updates and security notifications
2.4 Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal processes or government requests
- Protect our rights and user safety
3. Information Sharing and Disclosure
We do not sell your personal information. We only share your information in the following circumstances:
3.1 Service Providers
We may share information with the following types of service providers:
- Cloud Storage Services: For storing uploaded content and processing results (Supabase)
- Payment Processing: Apple App Store handles all payment transactions
- Analytics and Attribution Services: For analyzing app usage, tracking user sources, and optimizing marketing effectiveness (Adjust). Adjust may collect device identifiers (such as IDFA, IDFV, ADID), device information, app usage data, attribution information, etc. For information about Adjust's data processing practices, please refer to Adjust's Privacy Policy.
3.2 Legal Requirements
We may disclose your information in the following circumstances:
- To comply with laws, regulations, court orders, or government requests
- To protect our rights, property, or safety
- To prevent fraud or other illegal activities
3.3 Business Transfers
If a merger, acquisition, or asset sale occurs, your information may be transferred to the new owner.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information:
- Encrypted Transmission: All data transmission uses HTTPS/TLS encryption
- Secure Storage: Data is stored on secure servers with industry-standard security measures
- Access Controls: Limited access to personal information, only authorized personnel can access
- Regular Reviews: Regular review and updates of our security measures
Please note: While we strive to protect your information, no security measures are 100% secure. You use the service at your own risk.
5. Data Retention
We retain your personal information only for as long as necessary:
- Account Information: During your account's existence and for a period after account closure
- Uploaded Content: During your use of the service, we may temporarily store uploaded photos and videos for processing
- Generated Content: We may retain generated content according to your settings
- Legal Requirements: Some information may be retained longer due to legal requirements
6. Your Rights
Under applicable data protection laws, you may have the following rights:
6.1 Right to Access
You can request access to personal information we hold about you.
6.2 Right to Rectification
You can request correction of inaccurate or incomplete personal information.
6.3 Right to Erasure
You can request deletion of your personal information (subject to legal limitations).
6.4 Right to Data Portability
You can request your personal information in a structured, commonly used format.
6.5 Right to Object
You can object to certain types of data processing.
6.6 Right to Withdraw Consent
If processing is based on your consent, you can withdraw consent at any time.
How to Exercise Your Rights: Please contact us using the contact information at the end of this policy.
7. Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child, we will delete it immediately. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in locations outside your country/region. We ensure appropriate security measures are taken to protect your information and comply with applicable data protection laws.
9. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of these third parties.
10. Your Choices
10.1 Account Settings
You can manage certain personal information and preferences through in-app settings.
10.2 Photo Permissions
You can choose whether to grant the app access to your photo library. You can change this permission at any time in your device's system settings.
10.3 Advertising Tracking
You can choose whether to allow the app to track your activity through your device's system settings (Settings > Privacy & Security > Tracking). If you choose not to allow tracking, we will not use IDFA for advertising tracking, but may still use other identifiers (such as IDFV) for basic functionality.
10.4 Cancel Subscription
You can cancel your subscription through Apple App Store's subscription management.
10.5 Delete Account
You can request deletion of your account. Please note that deleting your account may result in loss of access to certain services or content.
11. Privacy Policy Changes
We may update this Privacy Policy from time to time. For significant changes, we will notify you through in-app notifications or email (if applicable). We recommend that you review this policy regularly for the latest information.
Continued use of the service indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
We will respond to your inquiries within a reasonable time.
Appendix: Data Processing Details (GDPR)
Legal Basis for Data Processing
- Contract Performance: Processing data to provide services to you
- Legitimate Interests: Improving services, preventing fraud, ensuring security
- Consent: Processing data with your explicit consent
- Legal Obligation: Complying with applicable laws and regulations
For any questions regarding data processing, please contact us at [email protected].